Retail Sales Associate

Verizon•Lee's Summit, MO

17h•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail-store team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand needs, recommend complete solutions, and close sales using clear communication. The role also involves ongoing training and development in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events to grow your customer base. The position is based onsite at a defined location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, typically during summer, November through December, and peak vacation periods. Schedules are provided four weeks in advance. The role offers a base pay range of $16.00 to $21.00 per hour, plus individual-based commissions. The posting states that employees who meet sales goals may earn up to $18,000 annually in commissions, with additional commission potential for exceeding goals; total compensation for top performers may reach $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Learn and uncover customers’ needs by building connections and asking appropriate questions.
Present product insights and solution recommendations to provide customers with complete sales solutions.
Close sales by communicating effectively and offering straightforward technology solutions.
Develop skills through ongoing training and cross-training in merchandising, inventory, and other operational functions.
Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
New hires receive up to 15 vacation days per year, increasing with additional service.