Retail Sales Associate

Verizon•Hendersonville, TN

11d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales, provide customer service, and help customers find technology products and services that meet their needs. The role includes learning about customers through questions and relationship-building, recommending complete solutions, and closing sales using clear communication. You will also develop your skills through ongoing training and work across operational functions such as merchandising and inventory. The position may include contacting interested Verizon customers by phone or text and representing Verizon at sponsored community events outside the store. This is an onsite, worksite-based position at a defined location. The schedule is 40 hours per week, and employees are expected to be available for evenings, weekends, and holidays; schedules are provided four weeks in advance. Employees may also pick up additional shifts, typically during summer, November through December, or peak vacation periods. The listed base pay is $16.00 to $21.00 per hour, with the potential to earn up to $18,000 annually in individual commissions by meeting sales goals. Additional commissions may be available for exceeding goals. Compensation varies by geography, hours worked, and performance. The posting describes a comprehensive benefits and rewards package, including healthcare coverage, retirement savings, paid time off, parental leave, tuition assistance, and employee discounts.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales through technology knowledge and customer service.
Discover customers’ needs by building connections and asking relevant questions.
Recommend products and solutions that provide customers with a complete sales solution.
Close sales by communicating clearly and providing simple, intuitive technology solutions.
Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
Place outbound calls and send text messages to current Verizon customers interested in products and services.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs with potential travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Newly hired employees receive up to 15 vacation days per year, increasing with additional service.