Retail Sales Associate

EZCORP • Dallas, TX

5d • $14 - $15 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store at 152 S. Buckner, Dallas, Texas 75217. The role offers a career path in a fast-paced retail environment, beginning with a five-week paid training program. Successful completion earns a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue into the Pawnbroker Certification Program for an additional $1 per hour, pursue a Lead Pawnbroker (Shift Leader) role, and apply for Assistant Manager, which includes a six-month training program.

The position involves daily customer interaction and helping customers with sales and mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. Team members are expected to create a friendly, courteous, and respectful store environment. Pay is based on experience, from $14.00 to $15.00 per hour, with monthly uncapped bonus potential based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as a member of a team.
• Ability to multitask.
• Self-motivated, positive, outgoing personality and strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.
• Adhere to all company policies, procedures, and regulations.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Provide excellent customer service by greeting and interacting with customers in person and by phone.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Help customers reach mutually satisfying agreements regarding pawn items.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential paid on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program and career-development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED