Retail Sales Associate
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions by presenting AT&T products and services, providing customer service, and guiding customers through the buying process. Associates work with customers and colleagues in an energetic retail environment and can pursue new opportunities and financial rewards as they develop their skills. The role includes paid training, performance goals, teamwork, and participation in marketing activities. The position may also involve other related duties as needed to meet the organization’s ongoing needs. My Wireless operates more than 240 locations in the United States and Puerto Rico and describes its mission as developing team members’ knowledge, habits, and skills to help connect with customers and support their goals.
Requirements
- Experience in retail or a customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Highly effective communication and interpersonal skills.
- At least 18 years of age and legally able to work in the United States.
- High school diploma or equivalent.
- Ability to meet the physical demands of the position, with or without reasonable accommodation, including prolonged standing and walking; occasional lifting and moving of objects up to 10 pounds; reaching; climbing and balancing on ladders; stooping, kneeling, and crouching; handling display materials and merchandise; working with small mobile-phone parts; and looking at a computer screen for prolonged periods.
Nice To Haves
- Bilingual ability (may not be required depending on location).
- Experience prospecting through outbound calls.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Help customers make buying decisions by delivering outstanding customer service.
- Develop skills through training to become a top-performing Retail Sales Associate and pursue opportunities on the management team.
- Maintain a fun, clean, and engaging work environment for customers and team members.
- Work as a team member to exceed individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
- Present available AT&T products and services and guide customers through the buying process.
- Perform other related duties as needed to meet the ongoing needs of the organization.
Benefits
- Strong base pay with commission and bonus opportunities.
- Ongoing paid training.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on AT&T devices and service plans.
- Welcome kit including two AT&T work shirts and personal protective equipment.
- Sales contests and incentives for achieving key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
