Retail Sales Associate

Verizon • Chandler, AZ

12d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on retail sales, customer service, and helping customers identify technology solutions that meet their needs. Associates use customer conversations and product knowledge to recommend solutions, close sales, and build customer relationships. They also develop skills through ongoing training and work across operational functions such as merchandising and inventory.

The position may include contacting interested Verizon customers by phone or text and engaging with the community at off-site Verizon-sponsored events. The role offers a base pay of $16.00 to $21.00 per hour, plus individual-based commissions. Total compensation depends on geography, hours worked, and performance. The position is commission-based, with potential to earn additional compensation by exceeding sales goals.

The role has 40 scheduled weekly hours. Associates must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may have opportunities to pick up additional shifts. Verizon offers training, career-development opportunities, and a benefits package.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying knowledge and enthusiasm for technology and providing customer service.
• Identify customer needs by building connections and asking relevant questions.
• Recommend products and solutions that address customers’ needs.
• Close sales by communicating effectively and presenting technology solutions.
• Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
• Contact interested Verizon customers by phone or text to develop the customer base.
• Engage with the community at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with possible travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability coverage.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, with vacation increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED