Retail Sales Associate

Verizon • Southaven, MS

21d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The role involves building customer connections, asking questions to uncover needs, recommending solutions, and closing sales through clear communication. You will also develop your skills through ongoing training and support store operations across merchandising and inventory. You may contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to build customer relationships.

The position is onsite at a defined location, with 40 scheduled hours per week. The job requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to additional shifts during peak periods. Compensation includes a base rate of $16.00 to $21.00 per hour and individual commissions based on sales performance. The posting states that total annual earnings may reach $65,000 or more, depending on geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to working additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
• Build customer connections and ask questions to identify customers’ needs.
• Recommend products and solutions that address customer needs.
• Close sales using communication skills and intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by outbound calls and text messages.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.
• Be open to picking up additional shifts during peak periods.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
• Sales recognition programs and incentives, which have included travel and gifts.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability coverage.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED