Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Gaylord, MI

6d

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support the operation of a tobacco and vape retail store. The role includes helping customers find products, building customer relationships, meeting sales goals, promoting the brand, maintaining store appearance and inventory, and assisting with store opening, closing, and administrative tasks. Associates may travel within a 15-mile radius of their home store to provide shift coverage. The position requires working shifts of 4 to 12 hours while standing on the sales floor, and performing physical tasks such as twisting, bending, squatting, lifting, and reaching overhead.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours while standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products to meet their needs.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Participate in marketing efforts to solicit new business and promote the brand inside and outside the store.
• Assist with retail store functions in compliance with company policies and procedures.
• Maintain a clean, well-stocked store and maintain the store appearance, back room, restrooms, and individual work area.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Open and close the store, including locking doors and setting the alarm.
• Assist with other tasks, duties, or projects as assigned by management.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED