Retail Sales Associate, Oxmoor - Part Time

Macy's•Louisville, KY

2d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. Through customer engagement, product knowledge, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The position includes customer service and selling on the sales floor and in fitting rooms, as well as helping maintain a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. Throughout the day, they welcome customers and build friendly relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They also share loyalty program benefits, help customers complete their purchases, and collaborate with teammates to achieve individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; actual hours depend on business needs and colleague availability. All schedules include weekend shifts. The position requires flexible availability, including days, evenings, weekends, and holidays, along with dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort with communicating and collaborating with customers and colleagues.
Interest in meeting people, learning about them, and sharing information.
Resourcefulness and willingness to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personal conversations that build customer relationships.
Understand customer needs and offer personalized product and service recommendations.
Use product knowledge and smart selling behaviors to achieve daily sales goals and drive results.
Share the benefits of the company’s Loyalty program and help customers complete their shopping experience.
Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise.
Update signs and pricing and support merchandise moves as needed.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Collaborate with colleagues and contribute to individual and store results.
Provide a sincere, customer-focused conclusion to each interaction, including thanking customers.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.