Retail Sales Associate

EZCORP • Broken Arrow, OK

11d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store in Broken Arrow, Oklahoma. The role offers a career path beginning with a five-week paid training program. Upon completing the program, trainees receive a $0.50-per-hour raise and promotion to Pawnbroker. Employees can continue developing their skills through the Pawnbroker Certification Program, which offers an additional $1 per hour, and may pursue Lead Pawnbroker (Shift Leader) and Assistant Manager roles. Assistant Manager candidates complete a six-month training program.

In this customer-facing retail position, you will help customers with sales and negotiate mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. You will contribute to a friendly, courteous, and respectful store environment and handle customer service and store operations.

The listed pay range is $13.50 to $14.50 per hour, based on experience. The company also advertises competitive wages, monthly uncapped bonuses based on store and individual performance, and career development opportunities.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent service in person and over the phone.
• Interact with customers to support sales and reach mutually satisfying agreements concerning pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Follow company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonuses based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED