About The Position

The Seasonal Sales Associate is the customer service specialist of the store and reports to the Store Manager. The role focuses on exceeding customer expectations by listening to customer needs, identifying suitable products, providing detailed product information, and closing sales. The position is seasonal and part-time, with an expected end date at the end of February 2027. Associates must be available for specified Black Friday and holiday periods and maintain open weekend availability, subject to consideration of religious exemptions. The role requires an average of 12 or more hours per week, based on business seasonality.

Requirements

  • Strong communication skills.
  • Ability to calculate figures and amounts such as discounts and percentages.
  • Ability to stand for long periods and read computer terminals.
  • Ability to push, pull, move, lift, or carry objects weighing at least 25 pounds.
  • Ability to maneuver effectively around the sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
  • High school diploma or G.E.D., or six months of retail or related experience.
  • Average availability of 12 or more hours per week, based on business seasonality.
  • Open availability on weekends; religious exemptions will be considered.
  • Availability during the restricted Black Friday period: November 20–22 and November 27.
  • Availability during the holiday period: December 18–26.

Responsibilities

  • Meet and exceed sales goals.
  • Maintain brand and operational standards, including visual presentation and cleanliness.
  • Manage customer needs and exceed expectations by following UNIQLO service standards and Fundamental Principles, including using the six standard phrases.
  • Understand fitting room standards and provide assistance when needed.
  • Act as cashier when required and follow cashier protocol.
  • Process shipments and ensure merchandise is represented on the sales floor in a full size run.
  • Assist management in identifying and resolving store issues.
  • Provide customers with product and brand knowledge.
  • Follow company policies and procedures and notify management of infractions.
  • Assist with special projects as assigned by management.

Benefits

  • Employee Assistance Program
  • Vacation and Personal Time Off
  • Sick and Wellness Time Off
  • 30% employee merchandise discount
  • 401(k) plan with 100% match on the first 3% contributed and 50% match on the next 2%
  • Short-term and long-term disability insurance
  • HSA/FSA options
  • Commuter benefits
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