Retail Sales Associate

EZCORP•Colorado Springs, CO

20d•Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store in Colorado Springs, Colorado. This customer-facing role involves assisting customers with sales and reaching mutually satisfactory agreements regarding pawn items such as jewelry, electronics, and musical instruments. Team members provide a friendly, courteous, and respectful store environment while contributing to customer service and store operations. The position offers a career path beginning with a five-week paid trainee program. Successful completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Employees can pursue a Pawnbroker Certification Program for an additional $1 per hour, opportunities to advance to Lead Pawnbroker (Shift Leader), and a path to Assistant Manager that includes a six-month training program. The listed pay range is $16.00 to $16.50 per hour, based on experience.

Requirements

High school diploma or GED.
Customer service, cashier, or retail experience.
Excellent communication and interpersonal skills.
Self-motivated, positive, outgoing, and strong work ethic.
Ability to work independently and as part of a team.
Ability to multitask.
Must pass a criminal background check and drug test after a conditional offer.
Adhere to all Company policies, procedures, and regulations.

Nice To Haves

Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
Sales background.
Bilingual.

Responsibilities

Greet customers and provide excellent customer service in person and by phone.
Interact with customers to support sales and reach mutually satisfying agreements regarding pawn items.
Process sales, loans, and extensions.
Perform opening and closing store duties.
Adhere to Company policies, procedures, and regulations.