Retail Sales Associate

US Foods•Greenville, NC

11d•Onsite

About The Position

The CHEF’STORE Retail Sales Associate helps maintain superior customer service and promote the US Foods strategy, Great Food, Made Easy, while modeling the company’s Cultural Beliefs. The associate may serve as a cashier, stocker, or customer courtesy team member and may be assigned to different departments based on customer and business needs. Work areas may include the front end, Meat/Frozen, Produce/Dairy, and Dry Goods/Culinary Equipment & Supply. The role also supports freight replenishment and rotation, special store events, sales floor resets, and inventory processes. The position includes customer service and checkout duties, stocking and sales-floor support, and keeping the store and surrounding areas clean and safe. Work takes place in a public retail store, where temperatures range from -10 to 85 degrees and exposure to outdoor weather may occur. Work may involve ladders or elevated surfaces, cooler/freezer areas, and physical interaction with customers. The schedule requires flexibility Monday through Sunday based on business needs, between 5:00 a.m. and 7:00 p.m.; holidays and weekends may be included. The starting rate is $16.49 per hour, with an expected base rate range of $13 to $21 per hour. The role may also receive overtime compensation.

Requirements

At least 6–12 months of retail cashier and/or stocking experience.
High school diploma or equivalent work experience.
Ability to work a flexible schedule, including holidays and weekends, between the stated business hours.
Ability to work in cooler/freezer areas.
Basic computer skills, cash-handling experience, and proficiency with general office equipment.
Ability to provide professional customer service, think logically, and demonstrate basic mathematical aptitude.
Ability to multitask, prioritize, and work independently or as part of a team.
Ability to perform the listed physical activities, including continuous standing, walking, and handling of items; frequent lifting and carrying of 51–100 pounds; and occasional lifting and carrying of over 100 pounds.

Nice To Haves

At least one year of retail selling and/or customer service experience.
Freight-handling experience.
Desire and ability to deliver exceptional customer service and adapt to assist other employees.

Responsibilities

Develop and maximize customer relationships and provide an impeccable CHEF’STORE experience.
Use CHEF’STORE Way training tools and model expected customer-service behaviors.
Perform sales and cash functions accurately and efficiently in the point-of-sale system, including scanning, weighing products, and looking up products that do not scan.
Inspect products during cart-to-cart transfers at checkout and check receipts by comparing cart contents with purchases as customers leave.
Perform assigned front-end opening and closing functions.
Help customers locate products and make them aware of other store services.
Receive inventory shipments and maintain, stock, and rotate shelves in an orderly manner while checking product quality.
Report low stock levels to store management and ensure merchandise is labeled, including applying required barcode, catch-weight, and produce labels.
Replenish the sales floor by down-stocking freight, using FIFO rotation, and ensuring products are accessible, visually appealing, and available.
Use reach trucks and pallet jacks to move and stock products.
Use Microsoft Word, Excel, and proprietary software as needed.
Assist with price changes, store opening and closing duties, inventory, and cycle counts.
Maintain a safe and clean facility, follow safety policies, report or correct safety issues when possible, and clean sales areas, restrooms, parking lot, and store entrance.
Gather carts from the parking lot and cart corrals and ensure carts are clean and operable.
Perform other duties as assigned or required by Store Management.