Retail Sales Associate

Verizon • Winter Garden, FL

4d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and support customers in finding technology products and services that meet their needs. You will build customer connections, ask questions to understand needs, recommend complete solutions, and close sales. The role also includes ongoing training and development in store operations, merchandising, and inventory, as well as opportunities to contact interested Verizon customers and represent Verizon at sponsored off-site community events.

The position is onsite at a defined work location, with 40 scheduled weekly hours. The schedule may include evenings, weekends, and holidays, and is provided four weeks in advance. Associates may have opportunities to pick up additional shifts, especially during busy seasonal periods. Compensation includes a base rate of $16.00 to $21.00 per hour and individual sales commissions; total earnings vary by geography, hours worked, and performance. Benefits begin on day one.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn customers’ needs by building connections and asking questions.
• Recommend product insights and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and offering intuitive technology solutions.
• Participate in ongoing training and develop skills in store operations, merchandising, and inventory.
• Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
• Engage with the community at off-site Verizon-sponsored events to grow a customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other awards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services, plus other employee discounts.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 vacation days per year, with vacation allowance increasing with service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED