Retail Sales Associate (PT) - Seasonal

New Balance • Georgetown, DC

1d • Onsite

About The Position

Seasonal retail sales associates help New Balance stores operate smoothly and provide exemplary customer service. They use expert product knowledge and appropriate selling techniques to assist customers throughout each step of the transaction while positively representing the New Balance brand.

The role includes helping customers select and fit products, sharing information about promotions, maintaining an organized and well-stocked sales floor, and supporting loss prevention and store safety practices. The position is seasonal and part-time.

Requirements

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to work effectively in a team environment.
• Familiarity with cash register functions.
• Ability to perform basic math quickly.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 lbs. frequently and up to 8 lbs. occasionally.
• Ability to move product boxes up to 50 lbs., with assistance if necessary.
• Ability to kneel or squat frequently, stand for extended periods, climb ladders occasionally, and climb and descend stairs frequently depending on location.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Provide customer service using product knowledge, proper selling techniques, and the GUEST service model: greet customers, understand their needs, educate them about product features and benefits, solve problems or answer questions, and complete transactions using suggestive selling, multiple selling, and effective closing.
• Measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized, and well stocked.
• Ensure items are properly labeled and price marked.
• Protect products by greeting customers, attaching and detaching security tags, monitoring merchandise, and reporting shrinkage or security violations.
• Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

• Three medical insurance options.
• Dental insurance.
• Vision insurance.
• 401(k).
• Short-term disability.
• Yearly $300 lifestyle reimbursement.
• Associate discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed