PT Seasonal Retail Associate

TJX•Raleigh, NC

7d•Onsite

About The Position

The Seasonal Retail Associate is responsible for delivering a highly satisfied customer experience through engaging with customers and following customer experience principles. The role maintains a clean, organized, and safe store environment and follows operational, merchandise, and loss-prevention standards. Associates may be cross-trained in multiple store areas to support business needs. Responsibilities also include accurately processing purchases and returns, promoting credit and loyalty programs, preparing merchandise for the sales floor, maintaining merchandising standards, and participating in store recovery and shrink-reduction efforts. Associates support a positive store culture, communicate and work effectively with colleagues and supervisors, and follow applicable labor laws, policies, and procedures. Other duties may be assigned.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Engage and interact with customers to deliver a highly satisfied customer experience.
Model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and provide correct change according to operating procedures.
Promote credit and loyalty programs.
Follow the company’s merchandising philosophy and established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain the entire store.
Give and accept recognition and constructive feedback.
Follow labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Work in multiple store areas when cross-trained to support business needs.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates who meet service or hours requirements
Medical, dental, and vision insurance for associates who meet service or hours requirements
Health savings account (HSA) for associates who meet service or hours requirements
Health care flexible spending account (FSA) for associates who meet service or hours requirements
Life insurance for associates who meet service or hours requirements
Short- and long-term disability for associates who meet service or hours requirements
Paid parental leave for associates who meet service or hours requirements
Paid holidays, vacation, and sick time for associates who meet service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance