Retail Sales Associate

Verizon • Southaven, MS

19d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to uncover needs, recommend complete solutions, and close sales using clear communication. The role also includes ongoing training and development in operational functions such as merchandising and inventory. You may contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events to grow your customer base.

The position is based onsite at a defined location, with 40 scheduled hours per week. Employees may earn $16.00 to $21.00 per hour in base pay, plus individual commissions tied to sales performance. Compensation varies by geography, hours worked, and performance. The role requires availability for evenings, weekends, and holidays; schedules are provided four weeks in advance. Employees may also be open to taking additional shifts, typically during summer, November through December, and peak vacation periods.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn customers’ needs by building connections and asking questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and offering intuitive technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Potentially make outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
• Engage with the community at off-site Verizon-sponsored events to grow a loyal customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included all-inclusive domestic and international travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Award-winning training programs and an in-person new-hire experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED