Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Westland, MI

12d • Onsite

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support the daily operation of a retail store. The role includes assisting customers, recommending products, meeting sales goals, maintaining store standards, and supporting marketing efforts. Associates may travel within a 15-mile radius of their home store to cover shifts and may work shifts lasting 4 to 12 hours while standing on the sales floor. The position involves opening and closing the store and completing operational tasks such as cash handling, inventory counts, deposits, and paperwork.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 pounds.
• Ability to travel within a 15-mile radius of the home store for shift coverage.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products to meet their needs.
• Meet or exceed sales goals.
• Participate in product-knowledge opportunities.
• Promote the brand inside and outside the store to solicit new business.
• Assist with retail store functions in accordance with company policies and procedures.
• Keep the store clean and well stocked.
• Follow all company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Make customers’ experiences comfortable and simple while meeting their needs.
• Assist with other tasks, duties, or projects as assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health insurance, dental insurance, vision insurance, and life insurance for full-time employees after 60 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Merit increases for full-time employees bi-annually.
• Spiffs (commission).
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED