Retail Sales Associate

Cuyana•New York City, NY

11d•Onsite

About The Position

Cuyana is hiring a part-time Retail Sales Associate for its Nolita store. The associate provides personalized customer service, supports sales goals, maintains product and brand knowledge, and assists with sales-floor and stockroom operations. The role also supports store, retail, and community events and may change based on business needs. Candidates should be self-motivated, dependable, adaptable, team-oriented, and comfortable in a fast-paced retail environment. The role requires availability for weekends, evenings, events, and holidays, as well as the ability to stand for extended periods and move products weighing 25–30 pounds. Compensation is $20–$23 per hour, commensurate with experience, skills, and location.

Requirements

At least 6 months of customer-facing, sales-driven experience.
Connection to Cuyana's Fewer Better philosophy.
Team player who thrives in fast-paced environments.
Professional attitude and customer-service focus.
Dependability with store responsibilities.
Adaptability and willingness to help where needed.
Strong organization and written and verbal communication skills.
Comfort handling customer conversations and interactions.
Technology savvy.
Flexible schedule and availability to work weekends, evenings, events, and holidays.
Ability to bend, reach, lift, climb ladders, and move product; able to carry 25–30 pounds.
Ability to stand for extended periods.

Nice To Haves

Experience with contemporary apparel or accessories brands.
Clienteling experience.

Responsibilities

Greet guests, check customers into appointments, and request client information for further outreach.
Build client relationships through excellent personalized customer service and engagement.
Develop expertise in Cuyana products and brand knowledge and act as a brand ambassador.
Assist customers with purchases, returns, and exchanges.
Pull product and sizes from stock; assist with monogramming, bagging, and gift wrapping.
Contribute to daily personal and store sales targets.
Receive and process stock transfers.
Work with management to organize and prioritize stock based on sales and maximize stockroom space.
Maintain, clean, and organize the stockroom and store; merchandise as directed by the manager and product team.
Assist with showroom inventory organization and restocking, and uphold visual standards on the sales floor, including tags, stuffing, and steaming.
Process phone orders and coordinate in-store pickups and same-day courier deliveries when available.
Help teammates during peak season and support retail and community events.