Retail Sales Associate

Verizon • Brookfield, WI

7d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to deliver customer service and achieve sales success. You will learn about customers’ needs, recommend products and solutions, and use communication skills to complete sales. The role also includes ongoing training in merchandising and inventory, reaching out to interested Verizon customers by phone or text, and representing Verizon at sponsored community events outside the store.

This is an onsite, worksite-based position with 40 scheduled hours per week. Compensation includes base pay of $16.00 to $21.00 per hour and individual commissions, with earnings dependent on geography, hours worked, and performance. The posting also advertises a $2,500 sign-on bonus subject to its terms and conditions.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Discover customer needs by building connections and asking appropriate questions.
• Recommend products and solutions that address customers’ needs.
• Close sales by communicating clearly and providing simple, intuitive technology solutions.
• Complete ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by phone and text to grow the customer base.
• Represent Verizon at sponsored off-site events and engage with the community.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with matching contributions.
• Sales recognition programs and incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave, with up to 16 weeks of paid time off potentially available to birthing parents when paired with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Adoption assistance.
• Up to eight company-paid holidays and up to six personal days per year, as described in the benefits overview.
• New hires receive up to 15 vacation days per year, increasing with service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED