Retail Sales Associate

Verizon•Braintree, MA

6d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology solutions that meet their needs. You will connect with customers, ask questions to understand their needs, recommend products and solutions, and close sales through clear communication. The role also includes developing skills through ongoing training and performing operational tasks across merchandising and inventory. You may contact current Verizon customers who are interested in Verizon products and services, and participate in Verizon-sponsored events outside the store to build a customer base. This is an onsite, worksite-based position with 40 scheduled hours per week. The role requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to picking up additional shifts during busy periods. The position offers base pay and sales commissions. The posting describes base pay of $16.00 to $21.00 per hour, with the final starting base rate for the location listed as $19.71 per hour. Commissions depend on sales performance and may be unlimited for employees who exceed goals. Compensation varies by geography, hours worked, and performance.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Uncover customers’ needs by building connections and asking relevant questions.
Recommend products and solutions that address customers’ needs with a complete sales solution.
Close sales by communicating effectively and providing simple, intuitive technology solutions.
Develop skills through ongoing training and perform operational functions across merchandising and inventory.
Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have previously included domestic and international travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts up to 50% on Verizon products and services.
Employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability coverage.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.