About The Position

Kurt Geiger is an inclusive, creative footwear and accessories brand inspired by London and committed to kindness, diversity, and individual expression. The Retail Sales Associate provides customer service, supports store sales and operations, maintains store standards, and represents the brand. The role involves assisting customers with product recommendations, processing transactions, supporting merchandising and inventory, and replenishing the sales floor. The position requires working in a busy retail environment, standing for long periods, and handling physical tasks such as lifting and using ladders or a stepping stool. Weekend and evening availability is required.

Requirements

  • Highly motivated.
  • Interest in fashion.
  • Target-driven.
  • Customer service experience; retail experience preferred.
  • Ability to interact with customers in a loud and often busy environment.
  • Ability to stand for long periods and perform repetitive activities.
  • Ability to lift more than 50 pounds.
  • Ability to climb ladders and use a stepping stool.
  • Flexibility to work weekends and evenings.
  • Must be eligible to work in the United States.
  • Proficiency in written and spoken English.

Nice To Haves

  • Retail experience preferred.
  • Spanish-speaking ability is preferred but not essential.

Responsibilities

  • Greet and assist customers in a friendly and professional manner.
  • Engage with customers to understand their needs and offer product recommendations.
  • Collaborate with the sales team to achieve sales targets and contribute to store success.
  • Stay informed about products, trends, and promotions to provide current information to customers.
  • Support visual merchandising of the store.
  • Maintain store standards, including in the back of house.
  • Model the brand and maintain personal presentation standards.
  • Ensure products are tagged with accurate pricing and product information.
  • Process transactions accurately and efficiently using the point-of-sale system, handling cash, credit cards, and other payment methods.
  • Support inventory management and stockroom organization.
  • Replenish the shop floor as needed.
  • Communicate daily needs to the management team.

Benefits

  • Employee discount.
  • Career development opportunities.
  • Regular company training.
  • Commission structure.
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