Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store at 1241 N. Boulder Hwy., Henderson, Nevada. The role provides daily customer interaction in a fast-paced retail environment, helping customers with sales and reaching mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. Associates are expected to create a friendly, courteous, and respectful customer environment. The position offers a structured career path. New hires begin as trainees in a paid five-week training program; upon completion, they receive a $0.50-per-hour raise and promotion to Pawnbroker. Further development opportunities include the Pawnbroker Certification Program, which offers an additional $1 per hour, advancement to Lead Pawnbroker (Shift Leader), and an Assistant Manager path that includes six months of training. Pay is based on experience, with a stated range of $14.00 to $15.00 per hour, plus monthly bonus potential based on store and individual performance.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Self-motivation, a positive and outgoing personality, and a strong work ethic.
- Ability to pass a criminal background check and drug test after a conditional offer.
Nice To Haves
- Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Greet customers and provide excellent service in person and over the phone.
- Assist customers with sales and pawn transactions, including negotiating agreements regarding pawn items.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Follow company policies, procedures, and regulations.
Benefits
- Employee-only medical insurance at no cost when selecting the BlueCross BlueShield EPO Plan.
- Competitive wages.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Paid five-week training program.
- Career development and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
