Retail Sales Associate

Verizon•Rochester, MN

20d•$18 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail store team to drive sales and provide customers with technology solutions. You will learn about customers’ needs, recommend products and services, close sales, and continue developing your skills through training in sales, merchandising, and inventory operations. The role may also involve contacting interested Verizon customers and engaging with the community at off-site Verizon-sponsored events. The position is onsite at a defined location. It is commission-based, with a stated starting base pay rate of $18.27 per hour for the location listed on the requisition. The posting also describes base pay of $16.00 to $21.00 per hour depending on geography, with individual-based commissions tied to sales performance. Scheduled weekly hours are 40. Employees should be willing to work evenings, weekends, and holidays, and may be able to pick up additional shifts during busy periods.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Identify customers’ needs by building connections and asking questions.
Present product insights and recommend solutions that meet customer needs.
Close sales using clear communication and intuitive technology solutions.
Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
Contact current Verizon customers who are interested in products and services through outbound calls and text messages.
Engage with the community outside the store, including at Verizon-sponsored events, to grow a customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Tuition assistance of up to $8,000 per year.
Discounts of up to 50% on Verizon products and services.
Additional discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
New hires receive up to 15 days of vacation per year, increasing with additional service.