Retail Sales Associate

2020 Companies•Pasadena, TX
•$1,000 - $2,500•Onsite

About The Position

The Retail Sales Associate represents Reliant Energy at retail, kiosk, and event locations, promoting electricity plans and helping customers find energy solutions. The role involves engaging with customers, assessing their needs, explaining products and services, driving enrollments, and meeting individual sales goals. Associates are expected to maintain professional interactions, support team objectives, document and report sales activity accurately, and keep their work area clean and presentable. The position includes paid training, a $16.00-per-hour pay guarantee with uncapped commissions, and opportunities for internal advancement. The posting advertises average earnings of $1,000–$1,350 per week, with top earners reaching up to $2,500 per week.

Requirements

  • High school diploma or equivalent.
  • Six months of prior sales, retail, telecommunications, or marketing experience.
  • Strong experience in retail or event sales, or event marketing.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Ability to multitask and maintain customer confidentiality.
  • Integrity and commitment to customer satisfaction.
  • Comfort with physical tasks such as lifting and event setup and teardown.
  • Reliable transportation and willingness to travel to event locations.
  • Availability to work evenings, weekends, and holidays as needed.

Responsibilities

  • Promote Reliant electricity plans to consumers and help customers lower energy costs.
  • Sell products and services in retail stores, kiosks, and event environments.
  • Welcome customers, offer assistance, assess their needs, and suggest suitable products and services.
  • Provide product and service information and help customers make selections with confidence.
  • Learn to identify customer needs and handle objections.
  • Meet or exceed personal monthly and weekly sales goals or quotas.
  • Build strong relationships with customers and teammates and contribute to team goals.
  • Maintain professional interactions with customers and fellow employees.
  • Accurately document and report sales and track and communicate activity to Retail Operations.
  • Submit paperwork completely and accurately.
  • Keep the workstation or kiosk clean, well-organized, functional, and presentable.
  • Maintain regular and prompt attendance and support customer satisfaction.

Benefits

  • Paid training.
  • Uncapped commissions.
  • $16.00-per-hour pay guarantee.
  • Next-day pay via Daily Pay.
  • Health benefits.
  • Paid time off.
  • 401(k) with company match.
  • Career advancement through internal promotions.
  • Paid holidays.
  • Personal development opportunities and professional stretch assignments.
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