Seasonal - Retail Sales Associate - Montgomery Village

Vuori•Santa Rosa, CA

2d•Onsite

About The Position

The Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an optimistic, engaging outlook. The role focuses on creating a strong customer experience, meeting sales goals in a team-based commission environment, and supporting store operations, inventory management, and visual merchandising. This is a seasonal role at the Montgomery Village location.

Requirements

Must be available to work nights, weekends, and holidays.
Must adhere to scheduled shifts and be punctual.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to learn new procedures and processes quickly.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

Create an unforgettable customer experience and build lasting relationships with customers.
Work with the sales team to provide excellent customer service and greet customers in a timely, authentic, and engaging manner.
Prepare fitting rooms, find sizes, and provide knowledgeable feedback about merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Develop product knowledge in fashion and activewear to serve as an expert for customers.
Assist with projects while maintaining focus on customer experience.
Communicate inventory needs to support business goals.
Stock the sales floor each evening and collaborate with management on inventory management.
Clean the retail store regularly, including floors and bathrooms.
Understand and execute cash control procedures, including bank deposits and petty cash.
Assist with implementing and maintaining merchandising and visual directives.
Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
Identify and communicate product concerns promptly.