Seasonal Retail Sales Associate, Montgomery

Macy's•North Wales, PA

20h•Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about each customer’s needs, offer personalized recommendations, connect customers with relevant products and services, and work toward sales goals through customer engagement and smart selling behaviors. You help create a welcoming shopping environment by keeping the sales floor clean, organized, and inviting. Daily work includes reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and engaging customers in friendly, personal conversations. You maintain a shoppable space by merchandising new receipts, processing damages and selected merchandise for return to vendors, updating signs and prices, and supporting merchandise moves. You also share loyalty program benefits, ensure customers have what they need, and thank them for their visit. Colleagues support one another through honesty, care, and collaboration, and work to improve, learn, and achieve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers warmly, understand their needs, and provide personalized product and service recommendations.
Build customer relationships and drive sales by meeting daily sales goals and using effective selling behaviors.
Learn about sales goals, new arrivals, top-selling items, trends, and current promotions.
Keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing.
Share loyalty program benefits, make sure customers have what they need, and thank them for their visit.
Collaborate with teammates and contribute to individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.