Retail Sales Associate

Wild Fork Foods•Bensalem, PA

About The Position

As a Wild Fork Team Member, you will deliver memorable experiences to guests and develop product and culinary knowledge through training. You will help customers choose products and learn how to prepare them, maintain inventory freshness and availability, replenish stock, process online orders, and provide friendly checkout service. The role includes stocking, cleaning, cash-register duties, shipment processing, and work in a walk-in freezer. The position offers $17 per hour plus a monthly performance-based bonus.

Requirements

  • At least one year of customer service experience in retail, hospitality, or a restaurant.
  • Excellent verbal communication skills and the ability to listen carefully and communicate effectively with a wide range of people.
  • Ability to work as part of a team toward a shared vision, with integrity.
  • Determination, urgency, time management, and prioritization skills.
  • Ownership and responsibility for achieving success.
  • Respect for others and their opinions.
  • Strong cognitive skills, including analyzing problems.
  • Organizational and multitasking skills.
  • Dependability and commitment.
  • Ability to perform basic addition, subtraction, multiplication, and division.
  • Ability to meet seasonal peaks, workloads, and deadlines.
  • Availability for a flexible schedule with various hours and shifts, including early mornings, evenings, weekends, and holidays.
  • Ability to exert up to 50 pounds of force, stand or walk for up to 8–10 hours, and move frequently throughout the store.
  • Ability to work in an extremely cold environment, including walk-in freezers.

Nice To Haves

  • High school degree or GED.
  • Enthusiasm and passion for food and customer service.

Responsibilities

  • Represent the Wild Fork brand enthusiastically and educate customers about its products and values.
  • Attend training classes and develop product and culinary expertise to offer recipes and cooking tips.
  • Personalize customers’ shopping experiences and assist them throughout their visit.
  • Assist customers at checkout and provide a memorable checkout experience.
  • Stock and rotate products, replenish low-stock items, order products, dust, and clean the store.
  • Manage daily price changes and operate the cash register as needed.
  • Process customer e-commerce orders and ensure timely product handout for deliveries.
  • Work in the walk-in freezer, pull racks, process shipments, and conduct monthly inventory.
  • Perform other related duties.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Culinary training.
  • Tenure program.
  • Higher education programs.
  • Vacation time, paid holidays, and birthday PTO.
  • Monthly bonus potential.
  • WF Unlimited free shipping.
  • One giveaway product per month through Chew On This.
  • Monthly allowance to shop in the store through Wild Chef.
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