Retail Sales Associate

Verizon • San Mateo, CA

3d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on growing sales and providing exceptional customer service by learning customers’ needs, recommending complete technology solutions, and closing sales. Associates also develop their skills through ongoing training and work across merchandising and inventory operations. The position may include contacting interested Verizon customers by phone or text and representing Verizon at sponsored events outside the store.

The role offers a base pay rate of $20.67 per hour for the location listed on the requisition, with commission-based earning potential. The posting also describes a general base-pay range of $16.00 to $21.00 per hour, plus commissions; total compensation varies by geography, hours worked, and performance. Scheduled weekly hours are 40. Employees work onsite and must be willing to work evenings, weekends, and holidays. Schedules are provided four weeks in advance, and additional shifts may be available during peak periods.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and exceptional customer service.
• Learn and uncover customers’ needs by building connections and asking relevant questions.
• Present product insights and solution recommendations that address customers’ needs.
• Close sales by communicating clearly and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by phone or text to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability coverage, basic and supplemental life insurance, and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED