Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn location at 1381 Sayles Blvd., Abilene, Texas 79605. The role is presented as a career path in a fast-paced retail environment, with competitive pay based on experience of $12.50–$15.00 per hour and opportunities for pay increases and promotion. New hires start as Trainees in a paid five-week training program. Upon completion, they receive a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue into a Pawnbroker Certification Program for an additional $1 per hour, pursue promotion to Lead Pawnbroker (Shift Leader), and apply for Assistant Manager, which includes a six-month training program. The position involves daily customer interaction and assistance with sales and pawn transactions for items such as jewelry, electronics, and musical instruments. Team members are expected to provide a friendly, courteous, and respectful customer environment. Compensation includes monthly uncapped bonus potential based on store and individual performance. Benefits listed include employee-only health insurance at no cost when selecting the BlueCross BlueShield EPO Plan, a 401(k) with company match, paid time off, holiday pay, and a store discount.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Self-motivation, a positive and outgoing personality, and a strong work ethic.
- Must be able to pass a criminal background check and drug test after a conditional offer.
- Adhere to all company policies, procedures, and regulations.
Nice To Haves
- Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Greet and interact with customers in person and by phone, providing excellent customer service.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Help customers reach mutually satisfactory agreements regarding pawn items.
Benefits
- Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
- Competitive wages.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Paid five-week training program.
- Pay increases and promotion opportunities through training and career programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
