Retail Sales Associate
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team as Retail Sales Associates. Associates help deliver customer experiences and technology solutions by educating customers about AT&T products and services and guiding them through the buying process. The role offers a base salary plus commission, paid training, and opportunities for career growth and advancement into management. Employees work with customers and colleagues in an energetic environment and may perform other related duties as needed to meet organizational needs.
Requirements
- Experience in retail or a customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Highly effective communication and interpersonal skills.
- At least 18 years of age and legally able to work in the United States.
- High school diploma or equivalent.
- Ability to meet the physical demands of the role, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects weighing up to 10 pounds, reaching, climbing and balancing on ladders, stooping, kneeling, crouching, fine handling of display materials and merchandise, working with small mobile-phone parts, and looking at a computer screen for prolonged periods.
Nice To Haves
- Bilingual; whether this is required may depend on the location.
- Experience prospecting through outbound calls.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Help customers make buying decisions by delivering outstanding customer service.
- Develop skills through training to become a top-performing Retail Sales Associate and prepare for potential management opportunities.
- Maintain a fun, clean, and exciting work environment for customers and team members.
- Work collaboratively with team members to exceed individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
- Engage with customers, explain available AT&T products and services, and guide them through the buying process.
Benefits
- Strong base pay plus commission and bonus opportunities.
- Ongoing paid training.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit including AT&T work shirts and personal protective equipment.
- Sales contests and incentives for hitting key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
