Retail Sales Associate

Verizon • Framingham, MA

6d • $20 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a retail store to generate sales and provide customer-focused technology solutions. You will learn about customers’ needs, recommend products and services, and close sales using clear communication. The role also includes ongoing training and development in merchandising and inventory operations, outreach to current Verizon customers, and opportunities to connect with the community at Verizon-sponsored off-site events.

This is an onsite, worksite-based role with 40 scheduled hours per week. The position is commission-based, with a starting base pay rate of $19.71 per hour for the location listed in the requisition. The posting also describes base pay of $16.00 to $21.00 per hour, commissions tied to sales performance, and the potential for additional compensation. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Identify customer needs by building connections and asking relevant questions.
• Present product insights and recommend solutions that address customer needs.
• Close sales by communicating effectively and providing straightforward technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community, including at off-site Verizon-sponsored events, to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of eight weeks for eligible new parents; in some cases, the benefit may provide up to 16 weeks for the birthing parent when paired with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED