Retail Sales Associate

Verizon • Schaumburg, IL

19d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales and support customers with technology products and services. You will learn about customers’ needs, recommend solutions, close sales, and continue developing through training in merchandising and inventory operations. The role may also involve contacting interested Verizon customers by phone or text and attending Verizon-sponsored events outside the store to build customer relationships.

The role is onsite at a defined work location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts. The posted base pay for Illinois locations is $18.27 per hour. The posting also describes a broader base-pay range of $16.00 to $21.00 per hour, with individual sales commissions; compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Discover customers’ needs by creating connections and asking questions.
• Recommend products and solutions that meet customer needs.
• Close sales by communicating clearly and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by phone or text to develop the customer base.
• Engage with the community at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED