Retail Sales Associate

Verizon•Nampa, ID
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to grow sales and help customers find technology products and services that meet their needs. The role involves connecting with customers, asking questions to understand their needs, recommending complete solutions, and closing sales. You will also receive ongoing training and develop skills in merchandising and inventory operations. Additional opportunities include contacting interested Verizon customers by phone or text and engaging with the community at Verizon-sponsored off-site events. This is an onsite, worksite-based role with 40 scheduled weekly hours. The position pays a base rate of $16.00 to $21.00 per hour, with the opportunity to earn individual sales commissions. Compensation varies by geography, hours worked, and performance. The role requires willingness to work evenings, weekends, and holidays, and to pick up additional shifts during busy periods.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.
  • Fluency in Spanish and English.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Identify customer needs by building connections and asking appropriate questions.
  • Recommend products and solutions that provide customers with complete sales solutions.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Participate in ongoing training and develop operational skills in merchandising and inventory.
  • Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
  • Engage with the community at off-site Verizon-sponsored events to build a customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs that have awarded top performers travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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