About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, make personalized recommendations, and connect them with appropriate products and services. You use product knowledge and a personal approach to build trust, meet sales targets, and inspire customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling products, and staying informed about trends and promotions. During the day, they welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and thank them for their visit. The role emphasizes teamwork, customer service, continuous improvement, and achieving individual and store results. This is a full-time position. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Availability is required for days, evenings, weekends, and holidays, with dependable attendance and punctuality.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability and motivation to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, and climb ladders.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customer needs and provide personalized product and service recommendations.
  • Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals and targets.
  • Stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with and support teammates to serve customers and achieve individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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