Retail Sales Associate

MY WIRELESS•Austin, TX
•$30,160 - $55,160•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring a Retail Sales Associate to provide customers with a positive experience and help them find technology solutions among AT&T products and services. The role involves engaging with customers, explaining available products and services, and guiding them through the buying process. Associates work in a team-oriented retail environment and may develop their skills toward future opportunities on the management team. The position is based at the Century South Store in Austin, Texas, and is full-time. Compensation is listed as $30,160–$55,160 per year, base plus commission. The description notes that this is not an exhaustive list of duties and that employees may perform other related duties as needed.

Requirements

  • Experience in retail or a customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Highly effective communication and interpersonal skills.
  • At least 18 years of age and legally able to work in the United States.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual ability; preference may vary by location.
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Help customers make purchasing decisions by providing outstanding customer service.
  • Develop skills through training to become a top-performing Retail Sales Associate and pursue opportunities on the management team.
  • Maintain a fun, clean, and engaging environment for customers and team members.
  • Work collaboratively to exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.
  • Engage with customers, educate them about available AT&T products and services, and guide them through the buying process.

Benefits

  • Base pay plus commission and bonuses, with an uncapped commission program when meeting or exceeding sales goals.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including two AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for achieving key AT&T initiatives.
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