Seasonal Retail Sales Associate, Twelve Oaks

Macy's • Novi, MI

1d • Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with relevant products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help keep the sales floor clean, organized, and inviting, and contribute to customer loyalty through attentive service.

Daily work includes preparing the sales floor, reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and engaging customers in friendly conversations. You maintain a shoppable space by merchandising new receipts, processing damages, testers, and select merchandise for return to vendors, updating signs and pricing, and supporting merchandise moves. You share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you.

Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to meet daily sales-goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
• Ability to use electronic devices.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Provide warm, personalized customer service and product recommendations.
• Engage customers, build relationships and loyalty, and work toward daily sales goals.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor clean, organized, and ready for customers.
• Merchandise new receipts, process damages and testers, and prepare select merchandise for return to vendors.
• Update signs and pricing and support merchandise moves.
• Share loyalty-program benefits and ensure customers have what they need.
• Collaborate with teammates and contribute to individual and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed