Seasonal Retail Sales and Recovery Associate, Twelve Oaks
About The Position
As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You foster a warm environment that invites customers to return while supporting your team in achieving sales goals through consistent, high-quality service. Colleagues prepare the sales floor for customers, review goals and information about new arrivals, top sellers, and promotions, and engage customers with a warm welcome and friendly, personal conversations. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere closing interaction. They also support coworkers through honest, caring collaboration and continually work to improve service and achieve individual and store results. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week.
Requirements
- Understand and communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
- Be able to work independently and contribute to team dynamics.
- Be comfortable using electronic devices.
- Be able to talk, lift, move constantly, stand, and reach with arms and hands.
- Be able to stand for at least two consecutive hours and lift at least 25 pounds.
- Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology needed for job functions, including handheld equipment and a cash register, and be able to process register transactions.
Responsibilities
- Prepare the sales floor for customers by keeping it clean, organized, and ready for shopping.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations that encourage them to return.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Collaborate with coworkers to serve customers and communities.
- Work to improve, achieve sales goals, and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
