Retail Sales Associate, Pembroke Lakes - Full Time

Macy's • Pembroke Pines, FL

6d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine sales performance with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with appropriate products and services, and work toward sales goals through customer engagement and effective selling. You help keep the sales floor and fitting rooms clean, organized, and inviting, while contributing to a welcoming and collaborative store environment.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling merchandise, trends, and promotions. During the day, they greet and assist customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share the benefits of the Loyalty program, help customers complete their shopping, and close interactions with a sincere thank-you. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Interest in meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with a warm welcome and personalized conversations to understand their needs and build customer relationships.
• Recommend products and services using product knowledge, trends, and promotion information.
• Work toward daily sales goals and contribute to individual and store results.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
• Update signs and pricing and support merchandise moves as needed.
• Share Loyalty program benefits and help customers complete their shopping experience.
• Collaborate with colleagues with honesty, care, and a focus on serving customers and the community.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed