Retail Sales Associate

EZCORP • Harlingen, TX

7d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member, also described as a Pawnbroker, for its EZPawn store in Harlingen, Texas. The role offers a structured career path beginning with a five-week paid training program. Upon completing the program, trainees receive a $0.50 raise and promotion to Pawnbroker, with further opportunities to earn an additional $1 per hour through Pawnbroker Certification, advance to Lead Pawnbroker (Shift Leader), and pursue Assistant Manager training.

The position involves daily customer interactions and helping customers reach mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. Team members are expected to create a friendly, courteous, and respectful customer-service environment. The posting offers competitive pay based on experience, monthly uncapped bonuses based on store and individual performance, and benefits including employee-only health insurance at no cost when selecting the BlueCross BlueShield EPO Plan.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Pass a criminal background check and drug test after a conditional offer.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Provide excellent customer service by greeting and interacting with customers in person and over the phone.
• Assist with sales and reach mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• No-cost employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED