About The Position

As a Seasonal Bluemercury Beauty Expert, you drive sales and optimize customer service throughout client interactions while building relationships. You serve as a beauty advocate and role model a best-in-class service experience by assisting clients and meeting their beauty needs. Awareness of current trends and the ability to connect with others make you an essential member of the Bluemercury team. Bluemercury is a luxury beauty destination with a client-first service model focused on personalized, high-quality beauty interactions. The company has 178 locations across the country and is part of Macy’s, Inc. Bluemercury is committed to representation, inclusion, and helping people discover what makes them distinctive.

Requirements

  • One to two years of direct experience.
  • Proven retail experience, preferably in the beauty industry.
  • Strong interpersonal and communication skills, including the ability to share knowledge.
  • Passion for beauty and staying current with the latest trends and products.
  • Ability to work flexibly, including days, evenings, weekends, and holidays.
  • Self-motivation, currency with trends, and support for operational excellence.
  • Resourcefulness and ability to adapt quickly to changing priorities.
  • High school diploma or equivalent.
  • Ability to stand and walk for prolonged periods; frequent use of computers, handheld electronic equipment, and cash registers; reaching, crouching, kneeling, and stooping; color vision; and lifting or moving items weighing up to 25 pounds.
  • Prolonged exposure to fragrance and home fragrance products.

Nice To Haves

  • Beauty certification.
  • Advanced authority and expertise in a specific brand.

Responsibilities

  • Build and maintain strong, personalized relationships with customers, creating a welcoming and inclusive atmosphere.
  • Develop and maintain knowledge of beauty products across skincare, makeup, haircare, and fragrance, as well as current products and industry trends.
  • Offer tailored product recommendations based on clients’ needs, preferences, and skin types.
  • Conduct product demonstrations and provide application tips.
  • Drive sales by communicating product benefits and promotions, and encourage repeat business by sharing information about loyalty programs and events.
  • Assist with stock management, product availability, and maintaining an organized, visually appealing store environment.
  • Participate in and occasionally lead in-store beauty workshops.
  • Collect customer feedback about products and services and share insights with the management team.
  • Uphold the company’s ideals of diversity, inclusion, and respect in interactions with customers and colleagues.

Benefits

  • Inclusive, challenging, and fun work environment.
  • Empowerment to perform impactful work with tangible results.
  • Commission and bonus opportunities.
  • Merchandise discounts and gratis.
  • Paid time off for full-time hourly employees.
  • Medical, dental, and vision coverage.
  • 401(k).
  • Advancement opportunities and mentorship.
  • Employee Assistance Program with mental health and financial literacy resources.
  • Colleague Resource Groups and give-back or volunteer opportunities.
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