Retail Sales Associate

EZCORP•Enid, OK
•Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn location in Enid, Oklahoma. The role offers a structured career path in a fast-paced retail environment, beginning with a five-week paid training program. Successful completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Employees can continue into a Pawnbroker Certification Program for an additional $1 per hour, pursue promotion to Lead Pawnbroker (Shift Leader), and apply for an Assistant Manager position that includes six months of training. The position involves daily customer interaction, helping customers with sales and reaching mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. Team members help create a friendly, courteous, and respectful store environment. Pay is based on experience, with a stated range of $13.50 to $14.50 per hour, plus monthly uncapped bonus potential based on store and individual performance.

Requirements

  • High school diploma or GED.
  • Customer service, cashier, or retail experience.
  • Excellent communication and interpersonal skills.
  • Self-motivated, with a positive and outgoing personality and strong work ethic.
  • Ability to work independently and as part of a team.
  • Ability to multitask.
  • Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

  • Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
  • Sales background.
  • Bilingual ability.

Responsibilities

  • Greet and assist customers in person and by phone, providing excellent customer service.
  • Help customers with sales and reach mutually satisfying agreements regarding pawn items.
  • Process sales, loans, and extensions.
  • Perform store opening and closing duties.
  • Adhere to company policies, procedures, and regulations.

Benefits

  • Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
  • Competitive wages and monthly uncapped bonus potential based on store and individual performance.
  • Paid five-week training program.
  • 401(k) with company match.
  • Paid time off.
  • Holiday pay.
  • Store discount.
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