Retail Sales Associate

Verizon • Toms River, NJ

20d • $16 - $21 • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a designated retail location. The role focuses on helping customers find technology products and services that meet their needs, delivering exceptional customer service, and contributing to store sales. Associates receive ongoing training in sales and operational functions, including merchandising and inventory, and may build customer relationships through outbound calls, text messages, and participation in Verizon-sponsored community events. The position offers a base hourly rate and individual sales commissions, with compensation varying based on geography, hours worked, and performance. Scheduled work is 40 hours per week. Employees should expect to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts during peak periods.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Identify customer needs by building connections and asking relevant questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating clearly and offering simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
• Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to develop customer relationships.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability coverage, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 days of vacation per year, with vacation increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED