Retail Sales Associate

EZCORP • Lawrenceville, GA

8d • $15 - $16 • Onsite

About The Position

Premier Pawn & Jewelry, an EZCORP brand, is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) in Lawrenceville, Georgia. The role offers customer-facing work in a fast-paced retail environment, assisting customers with sales and reaching mutually satisfying agreements on pawn items such as jewelry, electronics, and musical instruments. Team members are expected to provide a friendly, courteous, and respectful customer experience.

The position offers a structured career path. New hires begin as trainees in a five-week paid training program; completing it earns a $0.50-per-hour raise and promotion to Pawnbroker. Employees can pursue the Pawnbroker Certification Program for an additional $1 per hour and may advance to Lead Pawnbroker (Shift Leader) or Assistant Manager. Assistant Manager candidates complete a six-month training program.

Pay is listed as $15–$16 per hour, based on experience. The posting also advertises monthly uncapped bonuses based on store and individual performance, paid training, and benefits including health insurance, a 401(k) with company match, paid time off, holiday pay, and a store discount. Employee-only medical insurance has no cost when selecting the BlueCross BlueShield EPO Plan.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Provide excellent customer service by greeting customers and interacting with them in person and by phone.
• Assist customers with sales and pawn-item transactions, seeking mutually satisfying agreements.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• Paid five-week training program.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED