Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work onsite in a Verizon retail store, helping customers find technology products and services that meet their needs. You will generate sales through customer service, build relationships by asking questions and understanding customer needs, recommend solutions, and close sales. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may contact current Verizon customers by phone or text and participate in off-site Verizon-sponsored community events to grow your customer base. The position is scheduled for 40 hours per week. The posted base pay is $20.67 per hour for the listed location; the description also gives a broader base-pay range of $16.00 to $21.00 per hour, plus individual sales commissions. Compensation varies by geography, hours worked, and performance. Employees may earn additional compensation for exceeding sales goals. The role requires a high school diploma or GED, at least one year of relevant experience demonstrated through work or military experience, and willingness to work evenings, weekends, and holidays. Employees are generally given their schedules four weeks in advance and may have opportunities to pick up additional shifts, typically during summer, November through December, or peak vacation periods.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales using technology knowledge and customer service.
- Learn and uncover customers’ needs by creating connections and asking questions.
- Recommend products and solutions that provide customers with a complete sales solution.
- Close sales by communicating effectively and providing simple, intuitive technology solutions.
- Develop skills through ongoing training and upskill in operational functions, merchandising, and inventory.
- Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
- Sales recognition programs with possible travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
- Tuition assistance up to $8,000 per year.
- Discounts up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability coverage.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays and up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, or allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
