Retail Sales Associate

My Wireless • Austin, TX

8d

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions by explaining available AT&T products and services, providing customer service, and guiding customers through the buying process. The role offers a strong base pay with commission and bonus opportunities, ongoing paid training, and potential career growth. Associates work with customers and colleagues in an energetic retail environment and may become eligible for additional opportunities and financial rewards as they develop their skills.

My Wireless is a fast-growing AT&T Authorized National Retailer with more than 240 locations across the United States and Puerto Rico. The company describes its mission as inspiring team members through learning and skill development so they can connect with customers and help them achieve their goals. The job description notes that duties are not all-inclusive and employees may perform other related duties as needed to meet organizational needs. My Wireless is an equal opportunity employer and does not discriminate on protected bases under applicable law.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Effective communication and interpersonal skills.
• At least 18 years of age and legally able to be employed in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability, though it may not be required depending on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Develop skills through training to become a top Retail Sales Associate and pursue opportunities on the management team.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work as a team member to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Engage with customers, educate them about available AT&T products and services, and guide them through the buying process.
• Perform other related duties as needed to meet the ongoing needs of the organization.

Benefits

• Strong base pay with commission and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee assistance program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED