Retail Sales Associate

Verizon•Overland Park, KS
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail store team to drive sales, provide customer service, and support customers in finding technology solutions. The role involves learning about customers’ needs, recommending products and services, completing sales, and developing skills through ongoing training in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events. The position is onsite at a defined work location and is scheduled for 40 hours per week. The role offers a base pay of $16.00 to $21.00 per hour, plus individual commissions based on sales performance. Total compensation varies by geography, hours worked, and performance. The posting describes potential annual earnings of $65,000 or more for high-performing associates. Applicants must have a high school diploma or GED and at least one year of relevant experience demonstrated through work or military experience. Associates must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts during busy periods.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by applying technology knowledge and customer service skills.
  • Learn customers’ needs by building connections and asking questions.
  • Recommend products and solutions that address customer needs.
  • Close sales using clear communication and intuitive technology solutions.
  • Complete ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested existing Verizon customers by outbound calls and text messages to expand the customer base.
  • Participate in off-site Verizon-sponsored events to engage with the community and expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other awards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when combined with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to 8 company-paid holidays per year.
  • Up to 6 personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, increasing with additional service.
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