Retail Sales Associate

EZCORP • Plant City, FL

20d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for La Familia Pawn and Jewelry in Plant City, Florida. The role offers a structured career path in a fast-paced retail environment, with opportunities to earn Pawnbroker Certification, advance to Lead Pawnbroker (Shift Leader), and apply for an Assistant Manager role that includes a six-month training program. The position pays $17.00 per hour, with competitive pay based on experience and the opportunity to increase pay and position.

The associate interacts with customers each day, helps with sales, and works toward mutually satisfactory agreements involving pawn items such as jewelry, electronics, and musical instruments. The role also helps maintain a friendly, courteous, and respectful customer environment.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Work well independently and as a member of a team.
• Ability to multitask.
• Pass a criminal background check and drug test after a conditional offer.
• Adhere to all Company policies, procedures, and regulations.
• Be self-motivated, have a positive and outgoing personality, and demonstrate a strong work ethic.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Provide excellent customer service by greeting customers and interacting with them in person and by phone.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Help customers with sales and reach mutually satisfactory agreements regarding pawn items.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• Pawnbroker Certification Program with an additional $1 per hour.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED