Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail store team to generate sales, deliver exceptional customer service, and help customers find technology products and services that meet their needs. You will learn about customers’ needs by building connections and asking questions, recommend complete solutions, and close sales through clear communication. The role also includes developing skills in merchandising and inventory, contacting interested Verizon customers by phone or text, and participating in Verizon-sponsored events outside the store to build customer relationships. This onsite position is scheduled for 40 hours per week. The stated base pay is $16.00 to $21.00 per hour, with individual commissions tied to sales performance; total compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service skills.
- Build connections with customers and identify their needs by asking questions.
- Recommend products and solutions that address customers’ needs.
- Close sales by communicating effectively and offering simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Make outbound calls and send text messages to current Verizon customers interested in products and services.
- Engage with the community at off-site Verizon-sponsored events to build a customer base.
- Be willing to work evenings, weekends, and holidays, and to pick up additional shifts when needed.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives; past awards have included domestic and international travel and gifts.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
