Retail Sales Associate

Verizon•3850 Alpine Ave Nw, Comstock Park, MI (MI0252), MI
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and support customer success. You will connect customers with technology and Verizon products and services by learning about their needs, recommending solutions, and providing clear, intuitive guidance. The role also offers ongoing training and development in store operations, merchandising, and inventory, along with opportunities to build customer relationships through outreach and community events. This is an onsite, worksite-based role with 40 scheduled hours per week. The position is commission-based and offers a base pay of $16.00 to $21.00 per hour, plus the opportunity to earn commissions based on individual sales performance. Compensation varies by geography, hours worked, and performance. The posting describes comprehensive benefits and career development opportunities.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using knowledge of technology and providing customer service.
  • Identify customers’ needs by building connections and asking questions.
  • Recommend products and solutions that address customer needs.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact current Verizon customers who are interested in Verizon products and services through outbound calls and text messages.
  • Engage with the community at off-site Verizon-sponsored events to develop a customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave for eligible new parents.
  • Tuition assistance up to $8,000 per year.
  • Discounts up to 50% on Verizon products and services.
  • Employee discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, increasing with additional service.
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