Retail Sales Associate

Bonobos • Washington, DC

12d • $19 - $28 • Onsite

About The Position

PHOENIX Retail, LLC operates the Express and Bonobos brands. Bonobos is a menswear brand offering a personalized retail experience through its appointment-based Guideshops, where customers receive one-on-one service and expert fit advice. The Retail Sales Associate, known at Bonobos as a Guide, works at The Shay Guideshop and delivers a customer-focused, fit-focused experience while driving personal sales. Guides share product knowledge and help customers find better-fitting men’s clothing for a variety of styles and occasions.

The role requires sales or relevant experience, knowledge of men’s fashion, fabrics, styles, and fit, and the ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays. Compensation is $19.00–$28.00 per hour, dependent on factors including location, education, skills, and experience.

Requirements

• Have 1–3 years of sales or relevant experience.
• Knowledge of men’s fashion, fabrics, styles, and fit.
• Be currently authorized to work full-time in the United States; the company does not sponsor work visas for this position.

Nice To Haves

• Collaborate effectively and build relationships in a team setting.
• Be a self-starter who values self-awareness, intellectual honesty, judgment, empathy, and positive energy.
• Possess strong time-management and organizational skills.
• Communicate strongly in both written and verbal settings.

Responsibilities

• Deliver exceptional customer experiences and maximize personal sales results.
• Cultivate genuine customer connections and ensure customers feel welcome, heard, and valued.
• Generate leads for current and future Bonobos business.
• Consistently achieve personal sales goals.
• Work a flexible schedule according to business needs, including evenings, weekends, and holidays.

Benefits

• Medical, pharmacy, dental, and vision coverage for full-time associates.
• 401(k) and Roth 401(k) with company match.
• Merchandise discount.
• Paid time off for full-time associates.
• Parental leave for new mothers and fathers.
• Part-time associates may receive assistance obtaining individual insurance coverage, including major medical, dental, vision, supplemental insurance, and life insurance.
• Part-time associates may be eligible for paid sick leave, public health emergency leave, and participation in the 401(k) and Roth 401(k) with company match.
• Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed